Current Vacancies

Admin & General

Product Helpline Advisor

Slough

Job Ref
19-031
Location
Slough
Salary
£19,820 - £22,309 pro rata

Product Helpline Advisor
Upton Park, Slough

Do you have excellent customer care skills backed up with first-rate verbal and written communication skills?

About NFER (National Foundation for Educational Research)
With a 70-year history, NFER is an independent and highly respected charity that carries out research within education. Our robust and innovative research, assessment, and other services are widely known and used. We have a reputation as an organisation that informs policy and practice, helping to ensure the best possible education for children and young people.
About the role

You’ll be voice of NFER to schools who want to know more about our products or have a query about their orders. You’ll support our internal teams in dealing with product enquiries and providing product related support for schools. Key activities include:
• Providing an excellent level of customer care to schools, answering product enquiries from schools, local authorities and other organisations
• Resolving problems and queries with product orders, including tracking and resolving any courier delivery issues
• Responding to emails from schools, local authorities and other organisations about our products
• Maintaining accurate records using spreadsheets and databases, assist with invoices and payment chasing

To be successful in this role you’ll need;
• Excellent customer service skills
• Good written and spoken English
• Good organisation skills
• Good team working experience
• Attention to detail
• A flexible approach and a willingness to adapt to all tasks
• Able to work on own initiative, plan and prioritise work without constant supervision
• A minimum of 5 GCSEs including English and Maths, at Grade C/Grade 4 and above

This role is school term-time only and hours would be set around meeting product helpline service hours. This is likely to be 7 hours per day between 8.30 and 5.30pm Monday to Friday.

Why NFER?
- Competitive salary £19,820 - £22,309 pro rata
- Generous pension scheme
- Free parking
- 30 days’ holiday per year plus Bank Holidays + additional discretionary days pro rata for this role
- Excellent support for professional development
- Great work/life balance (35 hours worked per week)

NFER is a not-for-profit organisation and an equal opportunities employer, welcoming applications from all sections of the community.

Applications to be submitted by midnight 30th June

So, if you are looking for a fresh, new challenge as a Product Helpline Advisor, apply via the button shown.

Function
Admin & General
Status
Full Time
Type
Permanent
Hours
Term Time only


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Policy & Impact

Policy Communications Manager

Slough

Job Ref
ACGHB0605/SG-HL-19-20.1
Location
Slough

Policy Communications Manager
Location: Slough
Salary: £42,746 - £48,109

We do some truly amazing work and we need your help to spread the word. Can you design and deliver a proactive communications strategy that raises NFER’s visibility and expertise within the education sector?

NFER has a worldwide reputation as a leading independent provider of education research and analysis. We are a registered charity that has contributed evidence, in-depth knowledge, and research expertise to support the creation of an excellent education for all children and young people for over seventy years. Improving the lives of children and young people is at the heart of everything we do.

Joining as the Policy Communications Manager, in this newly created role, your emphasis will be to identify and provide support in understanding matters relating to education policy initiatives. You’ll take NFER’s key areas of expertise and be its public response within education policy developments, working closely with the Senior Management and Leadership team to generate content aimed at raising NFER’s profile. Key elements of the role include:

- Track education policy developments, reports, announcements and debates that relate to NFER key priority areas and make recommendations as to any potential communications and/or visibility opportunities that might arise from them
- Work with the Research Department and Impact Team to schedule and deliver relevant blogs, comment and other social media and web content around policy developments and government initiatives relating to NFER key priority areas
- Develop relationships with key external stakeholders (think tanks, media, government comms teams, Special Advisers) with a view to identifying future visibility and impact opportunities

Your technical background:

- You have a degree in a relevant field of study
- You have strong writing style with the ability to write accurately and for a variety of audiences
- You can assimilate, understand and re-present large amounts of content quickly

You’ll love this job, if:

- You enjoy writing!
- You are proactive and enjoy finding ways to engage with an online audience
- Building relationships through many different media comes naturally

Bonus Points:

You don’t need a background in education but we’re eager to hear from you if do, or you may have an understanding of government policy, or have worked as a Content Manager, Communications Manager, as an Education Blogger or Policy Blogger.

Why NFER?

- Competitive salary
- Generous pension scheme
- Free parking
- 30 days’ holiday per year plus Bank Holidays + additional discretionary days
- Excellent support for professional development
- Great work/life balance (35 hours worked per week)

NFER is a not-for-profit organisation and an equal opportunities employer, welcoming applications from all sections of the community.

So, if you are looking for a fresh, new challenge as a Policy Communications Manager, apply via the button shown.

Function
Policy & Impact
Status
Full Time
Type
Permanent


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Economics

Senior Economist, International Education

Slough

Job Ref
HKRBB0102/SG-SH-18-77
Location
Slough
Salary
Attractive salary, focused on your skills and expertise

Senior Economist, International Education
Upton Park, Slough

NFER has a worldwide reputation as a leading independent provider of education research and analysis. We are a registered charity that has contributed evidence, in-depth knowledge, and research expertise to support the creation of an excellent education for all children and young people for over seventy years. Improving the lives of children and young people is at the heart of everything we do. 

As a Senior Economist you will play a key role in supporting the development of education systems around the world, including low-middle income countries. You will join the Centre for International Education with its rapidly growing portfolio of international work. 

In the era of the sustainable development goals and with the growth of international large scale assessment (ILSAs), we are identifying an increasing number of opportunities to bring insights from independent research and evaluation to support the development of education systems, and to inform governments and donors in their policy and investment decisions. In particular, our existing expertise in ILSAs brings unique opportunities to work with these high profile datasets. 

The role of Senior Economist will be to: 
- use economic analysis and quantitative methods to shed new light on international education issues, leading research and evaluation projects that apply econometrics and economic principles to pressing policy and practice questions. 
- shape, design and secure funding for research and evaluation projects that make use of primary data collection (such as from EGRA and EGMA assessments) and analysis of secondary datasets (for example PISA, SACMEQ, TIMSS, PASEC and ASER). 
- share findings and contribute to NFER aims of raising its visibility and ensuring a positive impact is made by all of its research. 
- contribute to the economics community at NFER, working with the Lead Economist to develop and maintain high standards of rigorous, innovative methods. 

Your technical background: 
- A Masters or higher degree in economics (with a strong microeconomics and evaluation element), or an equivalent combination of qualifications and professional experience 
- Quantitative research skills; quasi-experimental evaluation methods, and in statistical techniques used in applied economics 
- User of statistical software e.g. STATA, SPSS, R, MPlus and MLWin 

You’ll love this job, if you are: 
- a critical thinker with an intellectual stance to persuade a diverse set of audiences using evidence 
- creative and innovative in conceptual development and design of projects 
- able to lead effective research teams 
- able to work with a considerable degree of autonomy and to consistently meet deadlines 

Bonus Points: 
We’re eager to hear from you if you’ve worked in international education or international development as an economist, researcher, or research manager with an economics background and have experience in the analysis of learning assessment datasets. 

Why NFER? 

- Competitive salary 
- Generous pension scheme 
- Free parking 
- 30 days’ holiday per year plus Bank Holidays + additional discretionary days 
- Excellent support for professional development 
- Great work/life balance (35 hours worked per week) 
- Easy access to major transport hubs including London Heathrow 

NFER is a not-for-profit organisation and an equal opportunities employer, welcoming applications from all sections of the community. This role is open for Tier 2 sponsorship. 

So, if you are looking for a fresh, new challenge as a Senior Economist in international education, apply via the button shown. 

There is no closing date for this role, applications will be considered as and when received. For further information about this position please call: 01753 637269. Please do not contact this number if you are an agency/third party. This number is strictly for candidates only.

Function
Economics
Status
Full Time
Type
Permanent
Hours
35


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Facilities

Office Cleaner (Mon-Fri 5:30pm-8pm)

Slough

Job Ref
19-033
Location
Slough
Salary
£8.23 per hour

Office Cleaner
12.5 hours, Monday to Friday, 5:30pm – 8:00pm

As part of the cleaning team you’ll work a 12.5 hour week; the normal hours of work are from 5:30 pm to 8:00 pm. Additional or changed working hours may be required but these will be request given sufficient notice and at a request.

As part of NFER’s cleaning team you’ll be joining a highly respected and successful charity that carries out research within education. You’ll provide a cleaning service following daily, weekly and periodic cleaning routines.

Responsibilities of a Cleaner
• Cleaning and preparing a range of areas including offices, communal areas and toilets
• vacuuming, mopping, dusting, toilet cleaning, replenishment of consumables
• Getting the best from cleaning products and using equipment safely.

Our Ideal Clean Team Member will:
• Care about our working environment, taking pride in your work
• Are reliable and can organise your own work to make sure tasks are complete
• Be friendly, with good communication skills. This will come in handy when you are working in a team, and when you are interacting with other NFER staff.


Why NFER?

- £8.23 per hour
- Generous pension scheme
- Free parking
- 20 days’ holiday per year plus Bank Holidays + additional 4 discretionary days

NFER is a not-for-profit organisation and an equal opportunities employer, welcoming applications from all sections of the community.

So, if you are looking a nice environment and a friendly team, apply via the button shown.

Function
Facilities
Status
Part Time
Type
Temporary Contract
Hours
12.5 hours, Monday to Friday, 5:30pm - 8:00pm


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IT

ICT Systems Engineer

Slough

Job Ref
ACGMO1607/SG-HL-19-029
Location
Slough
Salary
£35,798 – £40,291

Systems Engineer
Slough, Berkshire

Are you a Microsoft and LAN System Engineer, wanting to join a friendly team?

As part of the National Foundation for Educational Research (NFER) in-house ICT Systems and Support team, you’ll be involved in a wide range of tasks ranging from 1st line user support through to 3rd line systems support.

NFER’s mission is to improve outcomes for future generations everywhere and to support positive change across education systems. We do this by creating and sharing robust research and insights on education policy and practice, informing policymakers and other key decision makers, and strengthening practice in the classroom. As the UK’s leading independent provider of education research, we are a not-for-profit organisation, with an income of £20 million and 250 staff. Our expertise, long history, vast experience and pioneering methods have established our reputation as an authoritative, trusted and respected voice in education.

Your key job responsibilities will be;

- Maintaining physical and virtual servers, ensuring appropriate patching and other fixes are applied according to patching policy and schedule
- Ensuring high levels of system availability and that the systems are secure
- Monitoring server health and recommending any necessary actions to the senior systems engineer
- Participating in the design, implementation and documentation of both server and network architecture
- Implementing and supporting agreed solutions ensuring that documentation is relevant and up to date
- Supporting the ICT Helpdesk team and providing problem resolution for staff as required
- To undertake other duties commensurate with the role including covering for other team members

Your technical background:

- Implementing network infrastructure and servers
- Knowledge of LAN infrastructures (Ethernet, wireless, switches)
- Microsoft servers (2008, 2012, Active Directory, Group policies, Exchange)
- Implementing and supporting server and desktop virtualisation

You’ll love this job, if you:

- Can develop and maintain good working relationships with colleagues
- Are self-motivated and proactive, able to work autonomously
- Ability to manage priorities and meet deadlines

Bonus Points:

If you have knowledge of IT infrastructure design and implementation; have been part of a frontline IT helpdesk team; have knowledge of Dynamics CRM 2013; or knowledge of SharePoint from 2007 upwards, you will be a highly prized applicant.

Other organisations may call this role Systems Engineer, Helpdesk Engineer, Server Engineer, ICT Helpdesk Engineer, Helpdesk Analyst, Systems Analyst, or Network Engineer.

Why NFER?

- Competitive salary £35,798 – £40,291
- Generous pension scheme
- Free parking
- 30 days’ holiday per year plus Bank Holidays + additional discretionary days
- Excellent support for professional development
- Great work/life balance

NFER is a not-for-profit organisation and an equal opportunities employer, welcoming applications from all sections of the community.

So, if you are looking for a fresh, new challenge as a Systems Engineer, apply via the button shown.

Applications to be submitted by midnight 23rd June

This vacancy has been placed by Webrecruit on behalf of NFER.

Function
IT
Status
Full Time
Type
Permanent
Hours
35 hours, Monday - Friday


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Project Management

International Project Manager

Slough

Job Ref
HKTBE3006/SG-HL-19-028
Location
Slough
Salary
£42,746 to £48,109

International Project Manager
Slough, Berkshire 

Are you a project manager with experience of managing international contracts and suppliers wanting to lead a challenging and fast-paced portfolio of projects that will help children and young people get the best education possible? If so, read on. 

Based in the UK with some international travel, this is an incredible opportunity for an experienced, pragmatic project manager to make a positive, lasting impact with a leading charity. 

About NFER (National Foundation for Educational Research) 

With a 70-year history, NFER is an independent and highly respected charity that carries out research within education. Our robust and innovative research, assessment, and other services are widely known and used. We have a reputation as an organisation that informs policy and practice, helping to ensure the best possible education for children and young people. 

About the Role 

As the International Project Manager, you’ll manage operations for a range of projects in relation to data collections, random control trials, assessment projects and surveys. A key part of your work will be to manage work done overseas, i.e. in East Africa and other places, usually using ‘on the ground’ suppliers. You’ll develop relationships with overseas survey service providers setting up data processing and quality control procedures, protocols and ensuring projects meet the contractual requirements. 

Specifically, you will: 

- Oversee a range of complex projects at any one time 
- Contract management of oversea suppliers 
- Write proposals, cost and pitch for projects via competitive tendering 
- Manage budgets and control costs 

About You 

To join us as our International Project Manager, you’ll need: 

- Large scale, complex operational project management experience 
- International research and supplier management experience 
- Excellent MS Excel skills and the ability to learn and utilise technology with ease 
- A degree (or equivalent) which included a numerical and/or technical element 

Why NFER? 

- Salary of £42,746 to £48,109 per annum 
- Generous pension scheme 
- Free parking 
- 30 days’ holiday per year plus Bank Holidays + additional discretionary days 
- Excellent support for professional development 
- Great work/life balance (35 hours worked per week) 

Located close to Windsor and Slough town centre, we offer a pleasant office environment surrounded by green space that’s just 15 minutes from London Paddington and an easy drive from the M4 and M40. 

We’d love to hear from you if you’ve worked on international projects as a Senior Project Manager, Survey Project Manager, Research Project Manager. 

The closing date for applications is midnight 30th June 2019.

NFER is a not-for-profit organisation and an equal opportunities employer, welcoming applications from all sections of the community. 

So, if you are looking for a fresh, new challenge as an International Project Manager, apply via the button shown. This vacancy has been placed by Webrecruit on behalf of NFER.

Function
Project Management
Status
Full Time
Type
Permanent


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Director of Operations

Slough

Job Ref
D-01
Location
Slough

At the National Foundation for Educational Research (NFER) our mission is to improve outcomes for future generations everywhere and to support positive change across education systems. We do this by creating and sharing robust research and insights on education policy and practice, informing policymakers and other key decision makers, and strengthening practice in the classroom. As the UK’s leading independent provider of education research, we are a not-for-profit organisation, with an income of £20 million and 250 staff. Our expertise, long history, vast experience and pioneering methods have established our reputation as an authoritative, trusted and respected voice in education.

We now seek an outstanding Director of Operations to play a crucial role in ensuring NFER continues to make a positive difference to education, reporting directly to the Chief Executive. This individual will be responsible for the externally facing operational capability that underpins our research and assessment activity, working directly with schools and other research participants. S/he will lead the development of our Research and Product Operations (RPO) function which offers a combination of scale and quality that is unrivalled in the sector. RPO is one of NFER’s unique strengths, enabling us to provide an “end to end” approach to education research and assessment.

The new Director of Operations will be a strong team player with the strategic and operational leadership skills to contribute effectively and collaboratively as a key member of our high performing leadership team. Experience of leading teams delivering operational processes to support research and/or assessment is essential, as is strong commercial and financial acumen and a sound understanding of the importance of information security. S/he will have a passion for driving operational business transformation and a genuine resonance with the mission and aims of NFER.

NFER is an equal opportunities employer, welcoming applications from all sections of the community, and a registered charity (No 313392).

For further information and to download the appointment details, please visit https://candidates.perrettlaver.com/vacancies/ quoting reference 4189.
The closing date for applications is 0900 hrs (BST) on Thursday 27th June 2019.

Function
Project Management
Status
Full Time
Type
Permanent


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Sales, Marketing & Communcations

International Business Development Manager

Slough

Job Ref
HKTBF0707/SG-HL-19-030
Location
Slough
Salary
Attractive salary, focused on your skills and expertise

International Business Development Manager 
Slough, Berkshire 

Want to lead a range of business development activities to support the development of education systems around the world? If so, read on. 

Based in the UK with some international travel, this is an incredible opportunity for an experienced, pragmatic business development manager to make a positive, lasting impact with a leading charity. 

About NFER (National Foundation for Educational Research) 

With a 70-year history, NFER is an independent and highly respected charity that carries out research within education. Our robust and innovative research, assessment, and other services are widely known and used. We have a reputation as an organisation that informs policy and practice, helping to ensure the best possible education for children and young people. 

About the Role 

As the International Business Development Manager, you’ll be representing NFER to partners and clients. Responsible for winning new work through leading a range of business development activities, including relationship management and intelligence gathering, you’ll work closely with the research, marketing and bids teams to pioneer new international growth. 

Specifically, you will: 

- Collaborate internally to strategise NFER’s business development activities and priorities, taking them from early stage discussions and nurturing them through to contract closure 
- Externally develop and maintain relationships and carry out intelligence gathering with NGOs, donors, governments and other education and development organisations. 
- Undertake pro-active business development and pipeline management 
- Contribute to bid management and solution liaison to ensure NFER’s bids are attractive to clients 

Your technical background: 

- A degree or equivalent, in a relevant discipline or with direct experience of working in international development 
- Experience of successful global horizon scanning and identifying new business opportunities in a systematic way 
- Experience of identifying suitable opportunities and successfully managing a pipeline 
- Proven and successful background in winning new contracts 
- Experience of building up and sustaining a network of key relationships and contacts in order to deliver business outcomes 

You’ll be great at this job, if: 

- You have strong interpersonal and people skills 
- You’re an agile thinker with the ability to adapt to changing circumstances through creative problem-solving 
- You have a creative approach to commercial development, and new ideas for how to maximise sales and surplus 

Why NFER? 

- Attractive salary, focused on your skills and expertise 
- Generous pension scheme 
- Free parking 
- 30 days’ holiday per year plus Bank Holidays + additional discretionary days 
- Excellent support for professional development 
- Great work/life balance (35 hours worked per week) 

Other companies may call this role Business Development Manager, BDM, International Sales Manager, Sales Manager or Senior Sales Manager. 

Located close to Windsor and Slough town centre, we offer a pleasant office environment surrounded by green space that’s just 15 minutes from London Paddington and an easy drive from the M4 and M40 and London Heathrow. 

The closing date for applications is midnight 7th July 2019. 

NFER is a not-for-profit organisation and an equal opportunities employer, welcoming applications from all sections of the community. This role is open to Tier 2 sponsorship.

So, if you are looking for a fresh, new challenge as an International Business Development Manager, apply via the button shown.

Function
Sales, Marketing & Communcations
Status
Full Time
Type
Permanent


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