Current Vacancies

Admin & General

Telephone Helpline Adviser

Slough

Job Ref
T01
Location
Slough
Salary
Starting salary of £7.83 per hour raising up to £10

Temporary Contract - Flexible Full Time
Work shifts cover Monday to Friday (8AM - 6PM)
Starting salary is £7.83 per hour

Founded in 1946, NFER is a not for profit charity and the UK's largest independent provider of research, assessment and support services for education. Our Clients include schools, UK government departments and agencies at both national and international level.

We are a team of approximately 15 advisers, working in a supportive and friendly environment, handling incoming phone calls as part of a professional helpline service to schools and outgoing phone calls, supporting our projects by undertaking telephone based campaigns.

We are looking to add new members to our existing team, who have good telephone manner as you’ll be answering phone calls, handling school enquiries and enlisting the support of schools in our wide range of research projects.

Full training and on-going daily support will be provided and we would love to hear from you if you:
• have a confident, friendly yet professional telephone manner
• can manage both incoming and outgoing phone calls
• have proven IT skills, particularly Microsoft Excel, Word and Outlook
• are fluent in both spoken and written English

We are particularly interested in people with some experience in education and or in customer care.

Please note there is no closing date for this role and interviews will take place as and when suitable applications are received.

Function
Admin & General
Status
Full Time
Type
Fixed Term Contract


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Bids & Tenders

Bid Information Officer

Slough

Job Ref
HKRRC2803/SG-SH-19-007
Location
Slough
Salary
The level of appointment and associated salary will depend upon qualifications and experience

Bid Information Officer
Location: Slough
Salary: £30,127 - £33,908

NFER’s mission is to use evidence to improve education, learning and the lives of learners. We are a highly respected and independent not-for-profit charity, whose research and assessment informs policy and practice. The Bid Information Officer, as part of the Bid Team, helps us to find and win the contracts that will have an impact on the education system in the UK and internationally.

The Bid Team supports and manages all of NFER’s proposal activity. As the Bid Information Officer, you will:
- search for relevant education research and assessment contracts
- manage information about our contracts and proposals within an Excel-based system
- support the Bid Analyst to provide accurate management information
- conduct desk research to find business intelligence
- respond to internal and external queries about bids, and seek out information from colleagues
- follow NFER’s procedures and processes
- help the team to keep our bid development guidance and resources up-to-date and relevant.

You’ll be a good fit for this role, if you:
- have information management experience, including searching in a systematic way
- have strong written and verbal communication skills
- have an eye for detail and take pride in producing accurate, high quality work
- have excellent organisation and time management skills
- enjoy working to deadlines as part of a fast paced busy and friendly team
- have at least basic Excel skills.

Bonus Points:
We’re particularly eager to hear from you if you’ve worked within any of these fields: education, research, procurement/bidding.

Why NFER?
- Competitive salary
- Generous pension scheme
- Free parking
- 30 days’ holiday per year plus Bank Holidays + additional discretionary days
- Excellent support for professional development
- Great work/life balance (35 hours worked per week)

NFER is a not-for-profit organisation and an equal opportunities employer, welcoming applications from all sections of the community.

So, if you are looking for a fresh, new challenge as a Bid Information Officer, apply via the button shown.

Applications to be submitted by midnight 24th February

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Function
Bids & Tenders
Status
Full Time
Type
Permanent
Hours
35


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Facilities

Cleaner

Slough

Job Ref
19-06
Location
Slough

Office Cleaner
12.5 hours, Monday to Friday, 5:30pm – 8:00pm

As part of NFER’s cleaning team you’ll be joining a highly respected and successful charity that carries out research within education. You’ll provide a cleaning service following daily, weekly and periodic cleaning routines. Your hours will be 12.5 hour per week; the normal hours of work are from 5:30 pm to 8:00 pm. Additional or changed working hours may be required on odd occasions but sufficient notice will be given.

Responsibilities of a Cleaner
• Cleaning and preparing a range of areas including offices, communal areas and toilets
• vacuuming, mopping, dusting, toilet cleaning, replenishment of consumables
• Getting the best from cleaning products and using equipment safely.

Our Ideal Clean Team Member will:
• Care about our working environment, taking pride in your work
• Are reliable and can organise your own work to make sure tasks are complete
• Be friendly, with good communication skills. This will come in handy when you are working in a team, and when you are interacting with other NFER staff.


Why NFER?
- £8.23
- Generous pension scheme
- Free parking
- 20 days’ holiday per year plus Bank Holidays + additional 4 discretionary days

NFER is a not-for-profit organisation and an equal opportunities employer, welcoming applications from all sections of the community.

So, if you are looking a nice environment and a friendly team, apply via the button shown.

Function
Facilities
Status
Part Time
Type
Permanent
Hours
12.5, Monday to Friday, 5:30pm – 8:00pm


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Facilities Administration Officer

Slough

Job Ref
HKRRY0303/SG-SH-19-008
Location
Slough
Salary
£25,988 - £29,249

Facilities Administration Officer
Location: Slough
Salary: £25,988 - £29,249

We are a highly respected and independent not-for-profit charity, whose research and assessment informs policy and practice, helping to ensure the best possible education for children and young people.

As the Facilities Administration Officer, you will be essential to the smooth day-to-day running of the facilities and buildings services through proactive planning and administration of maintenance contracts and providing management support. Some of your core duties will include:

- Organising and taking notes of team meetings, as well as for central committees, such as the SHE Committee.
- Reviewing costs, researching products and suppliers, and negotiating new contracts.
- Maintaining the Facilities’ contracts database and contractual information and arranging maintenance activities.
- Devising, implementing and administering recording systems and schedules to improve the management of maintenance, security and catering activities
- Managing the day-to-day operation of the Facilities Help Desk for routine and non-routine maintenance work and reporting on performance.
- Managing the in-house cleaning service.

This is a full time role working Monday to Friday, typically 09:30 to 17:30 but with some flexibility to work earlier and later times as and when required.

You’ll be a good fit for this role, if you:
- Have excellent organisation skills with the ability to prioritise tasks and work under pressure
- Are an excellent communicator and team player able to adapt to work with a variety of people
- Are a good planner able to pre-empt issues and provide solutions to minimise disruptions
- Have a general willingness to be helpful, enthusiastic and are flexible
- Can use your initiative and work unsupervised
- Have a good understanding of general health and safety principles

Bonus Points:
We’re eager to hear from you if you’ve worked in an administrative role, maybe within health and safety, or you have experience of service level agreement and contract renewals. Previous facilities experience is desirable but not essential.

Other companies may call this role Administrator, H&S Administrator, Facilities Administrator, Facilities Co-ordinator, Admin Assistant or Office Administrator.

Why NFER?

- Competitive salary
- Generous pension scheme
- Free parking
- 30 days’ holiday per year plus Bank Holidays + additional discretionary days
- Excellent support for professional development
- Great work/life balance (35 hours worked per week)

NFER is a not-for-profit organisation and an equal opportunities employer, welcoming applications from all sections of the community.

So, if you are looking for a fresh, new challenge as a Facilities Administration Officer, apply via the button shown.

Applications are to be submitted by midnight 3rd March 2019.

Function
Facilities
Status
Full Time
Type
Permanent
Hours
35


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